Return Policy – How Returns Work with Daraz

          
          Important: Saree Bangladesh does not sell or ship any
          products. We do not process returns or refunds. If you have an issue
          with an order, you must contact Daraz directly.
        

How Returns Work (via Daraz)

When you click a product link on Saree Bangladesh and make a purchase on Daraz, your transaction is governed by Daraz's return and refund policy. In general, Daraz Bangladesh offers a 7-day easy return policy for most products, including sarees. Here's what you need to know:

Standard Return Conditions

Return Window: You typically have 7 days from the date of delivery to request a return.
Product Condition: The saree must be unused, unwashed, with all original tags and packaging intact.
Reason for Return: Common valid reasons include: wrong item received, damaged/defective product, size/fit issues, or not matching the description.
Return Process: You can initiate a return through your Daraz account under "My Orders" → "Return/Refund".
Refund Method: Refunds are typically processed to your original payment method (e.g., credit card, mobile wallet, bank transfer) or as Daraz Wallet credit, depending on the payment option used.
Return Shipping: Daraz may offer free pickup for returns (subject to their policy). Check your order status for details.

When Returns May Not Be Accepted

Used, washed, or altered sarees.
Products without original tags or packaging.
Items returned after the 7-day window (unless extended by Daraz for specific cases).
Customized or personalized sarees (if applicable).
Final sale or clearance items marked as non-returnable.

How to Initiate a Return on Daraz

Log in to your Daraz account.
Go to "My Orders" and find the saree order.
Click "Return/Refund" and select the reason.
Provide any required photos (e.g., damaged item).
Submit the request. Daraz will review and approve within 1-2 days.
If approved, arrange for pickup or drop-off as instructed.

Need Help? Contact Daraz Directly

For any return, refund, or order-related issue, please reach out to Daraz customer support. They are the only ones who can assist with your order.

Visit Daraz Help Center

You can also contact Daraz via:

Daraz App: Chat support within the app.
Phone: Daraz hotline (see their website for current number).
Email: customer support email listed on Daraz.

Still unsure? If you have general questions about saree returns, feel free to contact us. However, please note that we cannot modify or intervene in Daraz's return process.

Our Role as an Affiliate

Saree Bangladesh only provides product recommendations and affiliate links to Daraz. We never see, handle, or process your order. Once you click a link and purchase on Daraz, the entire transaction including payment, shipping, delivery, and returns is between you and Daraz. We do not have access to your order details, payment information, or shipping address.

If you encounter any issue with a saree purchased through our links, the first and best step is to contact Daraz support directly. They are equipped to help you with returns, refunds, and exchanges.

Frequently Asked Questions (Returns)

Can I return a saree bought through Saree Bangladesh?

Yes, but the return must be processed through Daraz. Since all purchases happen on Daraz, you need to follow Daraz's return policy. Saree Bangladesh does not handle returns directly.

How many days do I have to return a saree?

Daraz Bangladesh typically offers a 7-day return window from the date of delivery. Check your specific order on Daraz for exact deadlines.

Can I return a saree if I’ve washed or worn it?

No, Daraz's return policy requires the saree to be unused, unwashed, and with all original tags attached. Used or altered items are generally not accepted for return.

How do I get a refund for a returned saree?

After Daraz approves your return, refunds are processed to your original payment method (credit card, mobile wallet, bank transfer) or as Daraz Wallet credit, depending on how you paid.

Does Daraz offer free return pickup?

In many cases, Daraz provides free return pickup for eligible items. You can check the return options in your Daraz order page after initiating a return request.

Who should I contact if Daraz rejects my return?

You must work directly with Daraz customer support. They have the final say on returns. If you believe your case is valid, escalate through Daraz's support channels.

Does Saree Bangladesh get involved in return disputes?

No, as an affiliate we have no access to your order or transaction data. We cannot influence Daraz's return decisions. Please always contact Daraz first for any order issues.